Privacy Policy

Welcome to ProjectOutshine ("we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services (collectively, the "Service"), which includes our online auctions, estate sale services, e-book purchases, and event registrations. Please read this policy carefully.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Service includes:

• Personal Data You Provide: We collect personally identifiable information, such as your name, email address, phone number, and potentially mailing address (for shipping purposes or event registration), that you voluntarily give to us when you contact us, register for an event, or purchase our e-book.
• Payment and Financial Data: All financial information related to your purchases (e-book, event tickets) or sales (estate sales, collections) is collected and stored by our third-party payment processors (e.g., Stripe for purchases, potentially other services for payouts). We do not collect or store payment card details ourselves. You are encouraged to review the privacy policies of these third-party processors.
• Auction Data: If you participate in our auctions (e.g., on WhatNot), any information you provide through those platforms is subject to their respective privacy policies. We may receive limited data from these platforms necessary for conducting sales and shipping.
• Data Collected Automatically: We automatically collect certain information when you access the Service, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site. We use tracking technologies like cookies (via Google Analytics or similar) to help customize the Service and improve your experience.

2. How We Use Your Information

We use the information we collect in the following ways:

• To respond to your inquiries regarding our services.
• To process your purchases, such as the e-book or event registrations.
• To facilitate estate sales and collection purchases, including communication, logistics, and payouts.
• To send you administrative and transactional emails (e.g., purchase confirmations, event details, service updates).
• To send you marketing and promotional communications related to ProjectOutshine, from which you can opt out at any time.
• To analyze usage and trends to improve our Service and for marketing purposes.

3. Disclosure of Your Information

We do not sell your personal information. We may share information we have collected about you in certain situations with the following third parties:

• Service Providers: We share data with third-party vendors who perform services for us, including payment processors (e.g., Stripe), analytics providers (e.g., Google Analytics), and potentially shipping partners or other operational tools.
• Auction Platforms: Information relevant to your participation in auctions may be shared with or collected by platforms like WhatNot, subject to their terms and privacy policies.
• Estate Sale & Collection Partners: If you engage us for an estate sale or collection purchase, relevant information may be shared with necessary partners or personnel involved in the valuation, logistics, or sale process.
• Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, respond to subpoenas, or protect our rights or safety.

4. Data Security and Retention

We rely on the security measures of our third-party service providers to protect your data. While we believe these measures are robust, no security system is impenetrable. We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law (for example, for tax and accounting purposes).

5. Your Data Rights

Depending on your location, you may have certain rights regarding your personal data. These may include the right to access, correct, or delete your personal information. To make a request, please contact us at the email below.

For users in the EEA, UK, and California: You have specific rights under the GDPR and CCPA, respectively. These include the right to data portability, the right to object to processing, and the right not to be subject to discriminatory treatment for exercising your privacy rights.

6. International Data Transfers

Our Service is hosted and operated in the United States. If you are using the Service from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States. By using our Service, you consent to this transfer.

7. Children's Privacy

Our Service is not intended for or directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date."

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: projectoutshine@gmail.com